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Get top-notch brake service in Virginia Beach at 17th Street Automotive. Our experienced team ensures safety & reliability. Schedule an online appointment now!

17th Street automotive core values and excellence 17th Street Automotive using ATI (automotive training institute) core values: 1. Do the right thing 2. Bring IT every day 3. Check EGO at the door 4. Make quality personal 5. Be performance driven 6. Go the extra mile 7. Continuously improve on everything you do 8. Take Responsibility 9. Strong processes are the foundation of success 10. Honor Commitments 11. We're all in the customer service business 12. Demonstrate passion and our mission 13. Listen generously 14. Recognize the power of beliefs to influence actions 15. Speak the unvarnished truth 16. Practice blameless problem-solving 17. Set and ask for expectations 18. Embrace change 19. Appearance counts 20. Be punctual 21. Be a source for acknowledgement and appreciation 22. Be quick to ask and slow to judge 23. We are a FAMILY 24. Keep things FUN 17th Street Automotive: Auto Repair in Virginia Beach Built on Core Values When drivers search for auto repair in Virginia Beach , they’re not just looking for a quick fix. They want a repair shop they can trust —one that treats them like family, communicates openly, and delivers lasting results. At 17th Street Automotive , that’s exactly what we do. Our team lives by guiding principles that keep your experience front and center: Do the right thing – Honest, transparent repairs every time. Bring it every day – Passion, energy, and professionalism in every service. Check ego at the door – Teamwork and collaboration to solve problems quickly. Make quality personal – We treat every repair as if it were for our own family’s car. Go the extra mile – From digital inspections to Carfax updates, details matter. Continuously improve – Training on hybrids, EVs, and advanced diagnostics keeps us ahead. Strong processes, strong results – Tekmetric workflow, warranties, and safety checks keep you covered. We’re family – Customers aren’t just transactions—you’re part of our Virginia Beach community. Keep it fun – Because good service should also feel good. By staying true to these values, we’ve earned a reputation as one of the most trustworthy car repair shops in Virginia Beach . Whether you need brake service, alignments, hybrid/EV expertise, or routine maintenance, our focus is always on safety, performance, and customer care . Why Choose 17th Street Automotive? ✔ ASE-certified technicians ✔ Honest and upfront estimates ✔ Carfax-documented service ✔ 3-year/36,000-mile NAPA warranty coverage ✔ A local team that treats you like family At 17th Street Automotive, values drive everything we do . Schedule your next appointment today and experience why so many Virginia Beach drivers choose us for reliable automotive repair and maintenance . 

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August 26, 2025 Don't forget! Our VAA Fall Social events are happening across the state this November! Whether you’re in the mountains, the city, or by the coast, there’s a gathering near you — and we’d love to see you there. Join fellow VAA members for a casual evening of conversation, connection, and fall fun for FREE. Here’s where we’ll be: Charlottesville ️ November 6 | ⏰ 6–8 PM Three Notch’d Brewery Warrenton ️ November 6 | ⏰ 6–8 PM 4J’s Farm Richmond ️ November 20 | ⏰ 6–8 PM The Park RVA Virginia Beach ️ November 20 | ⏰ 6–8 PM Beachside Social Club ️RSVP now and reserve your spot! We can’t wait to reconnect and celebrate the season with you. Sincerely, Virginia Automotive Association

Expert auto diagnostics at 17th Street Automotive in Virginia Beach. Ensure peak performance with precision diagnostics and quality care. Schedule an appointment now!

Expert A/C & Heat Service by 17th Street Automotive in Virginia Beach, VA. Optimal comfort and performance for your vehicle. Schedule an online appointment now!

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Looking for reliable brake service in Virginia Beach? Trust 17th Street Automotive for expert insights and care. Call us today!

17th Street Automotive Re-Torque Wheel Policy Effective Date: 06/10/2024 Applies To: All Customers Receiving Wheel Removal/Reinstallation Services Purpose This policy is designed to ensure customer safety, prevent wheel-off incidents, and maintain the integrity of our service standards. Proper re-torquing after wheel installation is critical to avoid potential hazards caused by wheel nut loosening due to thermal expansion, vibration, or initial settling. When Re-Torquing Is Required Re-torquing is strongly recommended for the following services: Tire replacement or wheel rotation Brake jobs involving removal of wheels Suspension work involving wheel hub or bearing components Axle-related repairs Any reinstallation of wheels for any reason Customer Acknowledgment Process Upon service completion involving wheel removal or installation, each customer will receive a Re-Torque Reminder Form, either printed or sent digitally via email/text. The reminder includes: Torque specification for their vehicle Date of service Recommended date or mileage to return (usually within 50–100 miles or 3–7 days, whichever comes first) Waiver of liability for failure to return for re-torque Re-Torque Service Details Cost: Free of charge Time Required: 10–15 minutes, walk-ins welcome No appointment required, but customers are encouraged to call ahead if visiting during peak hours Performed by: Certified technicians using calibrated torque wrenches to manufacturer specs Customer Education At the time of service, advisors and technicians will inform customers: Why re-torquing is critical What risks are associated with skipping the re-torque That alloy wheels especially are susceptible to torque loss due to temperature and material expansion Documentation & Liabilit y All re-torque reminders and service completion notes are logged in the Tekmetric system under the customer's vehicle history Customers who choose not to return for a re-torque will have a note added to their file stating they were advised of the importance and declined or did not follow through A disclaimer is included on all relevant invoices, noting that 17th Street Automotive is not liable for wheel-related issues if the recommended re-torque is not performed Policy Sign-Off (Optional But Highly Suggested) For high-risk jobs (suspension/lift kits/custom wheels), a customer acknowledgment signature may be required, stating they understand and accept responsibility for following up with re-torque recommendations. Technician Accountability All torquing is performed with calibrated tools and logged under the tech’s ID Spot checks are done weekly to ensure calibration standards are being upheld Any issues are documented and reviewed during technician performance evaluations Policy Review Cycle This policy is reviewed every 12 months or as needed in response to new safety data, equipment updates, or legal requirements. goes here. To edit this text, click on it and delete this default text and start typing your own or paste your own from a different source.